Shipping & Delivery

SHIPPING COST

Expresss courier shipping will be used to deliver the goods purchased.

 ABXNinjaVan

West MalaysiaRM 6 (free for order > RM 50)
RM 7 (free for order > RM 140)

East MalaysiaRM 10 (free for order > RM 140)
RM 15 for order < RM 140
RM 5 for order > RM 140

Singapore-RM 25 (free for order > RM 350, approx. SGD 110)


Your dispatch email will include a tracking number and you will be able to track the progress of your parcel.
Delivery timeframe is just an estimation and may take longer especially during peak season / outskirt area.

Note: For orders that are entitled for free shipping, we reserve the right to use other choice of courier company (we choose courier that is fastest to arrive, so don't be surprise if you get free upgrade to other courier).



Orders to be posted on the same or next day!

All our items are in ready stocks. Orders paid by 1.00pm on a working day will be shipped on the same day (on best effort basis). Otherwise, it'll be shipped the next working day.
Unless stated otherwise, some might take longer to ship out (eg. backorder, personalized jewelry etc.).
During peak season, it may take longer to dispatch. Please refer to our social media for more announcement.

If you have purchased items with different dispatch timeframe, we'll dispatch them after all items in your order are ready to be shipped.
Separate postage is available with shipping charge applies.


same day delivery

KEI MAG is now offering same day delivery service for Klang Valley area, as low as RM 7!

If you order before 1pm on a working day (limited to Selangor working day, Mon-Fri), you can receive on the SAME day (we aim to reach you by 2-6pm).
If you order after 1pm or on a Sat/Sun/Public holiday, we'll arrange delivery on the NEXT working day.

- Same day delivery orders are fulfilled by a personal runner (Lalamove / Grab).
- If the runner arrive but delivery fail due to no one to receive, it will be re-delivered on the next day (extra charge may apply).
- Please make sure the phone number provided is reachable to ensure a smooth delivery.
- Request to change delivery address will be fulfilled on best effort basis, and extra charge may apply.
- Delivery might delay due to unforeseen circumstances, including but not limited to bad weather, accidents etc.


Estimate delivery fee
(Based on distance)
Service Area
RM 7 Klang, Setia Alam
RM 15 Subang Jaya, Shah Alam, Jenjarom
RM 20 Petaling Jaya, Puchong
RM 25 Kuala Lumpur - Bukit Bintang / Bukit Jalil / Mont Kiara / Bangsar
Selangor - Sungai Buloh, Putrajaya, Cyberjaya, Seri Kembangan, Balakong, Serdang
RM 30 Ampang Jaya, Cheras 9 Miles, Batu Caves
RM 35 Kuala Lumpur - Kepong / Cheras / Setapak / Sungai Besi
RM 40Bangi, Kajang, Sungai Long

*Final delivery fee will be shown after you key in the complete address. 
*other location not listed above is also covered, as long as within KL/Selangor.

 

INTERNATIONAL SHIPPING COST


Due to the adverse effects of the COVID-19 pandemic on airlines and the cost of their services, international shipping cost as table below will take effect from 1 Sept 2020.
Please note that this shipping cost is a temporary measure until further notice.

  Express Shipping
Delivery Timeframe 4-15 working days
Australia RM 120
Brunei RM 90
Canada RM 150
China RM 110
Hong Kong RM 90
India RM 120
Indonesia RM 90
Philippines RM 120
Singapore RM 25
South Korea RM 150
Taiwan RM 120
Thailand RM 90
United Kingdom RM 160
United States RM 150
Vietnam RM 120
Other location Please contact us

For further queries, do email us at info@keimag.com.my

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