Shipping & Delivery

SHIPPING COST

Expresss courier shipping will be used to deliver the goods purchased.

 ABXNinjaVan

West MalaysiaRM 6 (free for order > RM 50)
RM 7 (free for order > RM 140)

East MalaysiaRM 10 (free for order > RM 140)
RM 15 for order < RM 140
RM 5 for order > RM 140

Singapore-RM 25 (free for order > RM 250, approx. SGD 80)


Your dispatch email will include a tracking number and you will be able to track the progress of your parcel.
Delivery timeframe is just an estimation and may take longer especially during peak season / outskirt area.

Note: For orders that are entitled for free shipping, we reserve the right to use other choice of courier company (we choose courier that is fastest to arrive, so don't be surprise if you get free upgrade to other courier).



Orders to be posted on the same or next day!

All our items are in ready stocks. Orders paid by 1.00pm on a working day will be shipped on the same day. Otherwise, it'll be shipped the next working day.
Unless stated otherwise, some might take longer to ship out (eg. backorder, personalized jewelry etc.).

If you have purchased items with different dispatch timeframe, we'll dispatch them after all items in your order are ready to be shipped.
Separate postage is available with shipping charge applies.


same day delivery

KEI MAG is now offering same day delivery service for Klang Valley area, as low as RM 10! If you order by 2pm on a working day (limited to Selangor working day, Mon-Fri), you can receive on the same day (before 7pm).

- Same day delivery orders are fulfilled by a personal runner.
- If the runner arrive but delivery fail due to no one to receive, it will be re-delivered on the next day without extra charge.
- Request to change delivery address will be fulfilled on best effort basis, and additional charges may incur.
- Delivery might delay due to unforeseen circumstances, including but not limited to bad weather, accidents etc.


Same Day Delivery Service Area
RM 10 Klang
RM 15 Subang Jaya, Shah Alam
RM 20 Petaling Jaya, Puchong
RM 25 Kuala Lumpur, Sungai Buloh, Putrajaya, Cyberjaya, Seri Kembangan, Balakong, Serdang
RM 30 Ampang Jaya, Cheras 9 Miles, Batu Caves
RM 35 Bangi, Kajang

*Please choose the right area during checkout. Location not listed above are not covered.

 

INTERNATIONAL SHIPPING COST


Due to the adverse effects of the COVID-19 pandemic on airlines and the cost of their services, international shipping cost as table below will take effect from 1 Sept 2020.
Please note that this shipping cost is a temporary measure until further notice.

  Express Shipping
Delivery Timeframe 4-8 working days
Australia RM 85
Brunei RM 70
Canada RM 130
China RM 90
Hong Kong RM 70
India RM 100
Indonesia RM 70
Philippines RM 100
Singapore RM 25
South Korea RM 130
Taiwan RM 100
Thailand RM 70
United Kingdom RM 140
United States RM 130
Vietnam RM 100
Other location Please contact us

For further queries, do email us at [email protected]

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